Immediately! You can start making notes as soon as you sign up. The “Starter Experience” requires no credit card, and with the paid “Essential” price tier, users can access all features within minutes of signing up. We also provide a quick setup guide and optional onboarding support to help you stay productive from day one.

Yes. Send us an email and we’ll get you sorted. If you are unsure that you will use for a full year, we suggest staying on a month-to-month plan. (But you’ll realize the most savings on the annual plan!)

Absolutely. Our app comes ready with a wide variety of specialty-focused templates such as SOAP, GIRP, After-Visit-Summaries, ED Orders, and many more. Additionally, your Client Success Manager can build you medical templates, including incorporating any use of dot phrases to further expedite your workflow.

Our platform integrates with major EMR systems including Epic, eClinicalWorks, Cerner, Athenahealth, and more. Out of the box, any user can leverage our copy and paste functionality to copy all or part of a clinical note from Playback Health into their EMR.  EMR integration is highly dependent on your unique scenario, and we encourage you to schedule time to Talk to our team for details about your specific EMR.

The mobile platform is available on iPhone iOS 15.0 or later, and Android 10 and up. Additionally, users can access Playback Health from any standard web browser such as Google Chrome.

Our platform maintains full HIPAA compliance through enterprise-grade encryption protocols for all data, both in transit and at rest. We integrate seamlessly with healthcare institutions' data retention requirements, enabling providers to maintain compliance with their organizational policies while using our platform. We enforce two factor authentication and have SOC-2 certification. Paid plans include a signed BAA.