How Playback Pro Is Ushering in a New Era for Air Medical Transport

Written By:
Liz Desio-Frick
Approved by:
Sarah Lowe

“In EMS, we don’t know what time it is,” says Kolby Kolbet, CIO at LifeLink III, a leading air ambulance service company. “You’re just focused on doing patient care, and sometimes folks would write down stuff on a glove or a piece of tape on their leg.”

This all changed for the better when LifeLink III implemented Playback Pro–knowing they were the first air medical transport provider to do so. According to Kolbet, Playback Pro streamlines the transition in and out of the aircraft, capturing information without adding any burden to the staff. In emergency medicine, ambient AI has incredible potential to improve the conditions for care—and save lives.

Hear more about how Playback Pro is impacting EMS on The Medical Alley Podcast.

Source: From The Medical Alley Podcast (Presented by MentorMate): Implementing AI-Driven Solutions to Transform Patient Experience and Operational Efficiency, May 19, 2025

This material may be protected by copyright.

Written by

Liz Desio-Frick

Approved by

Sarah Lowe

Wordsmith, creative strategist, and passionate storyteller across diverse mediums and platforms. Experienced creative copywriter, creative strategist, and content writer with a demonstrated history of working in the healthcare tech, wellness, real estate, and design industries. Skilled in creative writing, copy editing, copywriting, and web content writing.
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