In a recent HealthTech2Care Podcast episode, Dr. David Langer explains how Playback Health’s ambient AI platform goes beyond documentation—empowering both physicians and patients through real-time communication and accessible care summaries. Unlike many other ambient AI tools that focus solely on improving documentation for physicians, Playback Health was designed with patients in mind from day one. 

When Dr. Langer noticed that his patients often forgot their discharge instructions, he began burning videos onto CDs to share important information about their care. Today, Playback Health is one of the only ambient AI platforms that sends summaries directly to patients, a key differentiator that reflects Langer’s initial vision for the company.

“We’re able to deliver a product that comes at the fraction of the cost of some of our competitors–but more importantly, it includes a patient portal, which these other ambient solutions don’t,” says Dr. Langer. 

The importance of physician-patient communication is baked into Playback Health’s DNA, and is essential in specialties like cancer, surgery, and imaging-heavy specialties. Dr. Langer hopes that Playback Health’s mission to provide a user-friendly experience for both doctors and patients will continue to set it apart in the market.

‍

Listen to the podcast to learn more!

‍